White Glove Onboarding
Switching case management platforms doesn’t have to disrupt your practice. CampLegal’s team manages every step of your transition so your cases keep moving forward from day one.
Every CampLegal client receives a fully customized, done-for-you implementation with a dedicated Migration Engineer.
Your dedicated Migration Engineer understands the nuances of immigration law, ensuring each process and component is structured for your firm’s specific workflows, case types, and team structure. We don’t hand you a login and walk away. Your Migration Engineer is accountable for your firm’s successful transition.
Your 4-Week White Glove Onboarding Journey
Weeks 1-2
Data Migration with a CampLegal Migration Engineer
- Only ~2 business days of downtime for most migrations
- Guided discovery call with Migration Engineer and CampLegal support to structure configurations
- Your Migration Engineer exports all data from your current platform (Docketwise, INSZoom, LawLogix, or any other system)
- CampLegal performs full QA testing to ensure data integrity and account for every case, contact, document, and note
- You validate and approve setup and data before anything goes live
Week 3
Custom Configurations
- Workflows configured to match how your team actually works
- Custom templates created for your most common case types and communications
- Firm branding applied across client-facing portals, documents, and emails
- Intake forms, task automations, and notification rules tailored to your practice areas
- You don't configure anything, we do it all for you.
Week 4
Training and Launch
- Hands-on training sessions customized to each role on your team (attorneys, paralegals, admin staff)
- You give final approval
- System goes live with your Migration Engineer standing by
- Extra-focused support during your critical first days - your Migration Engineer is on standby to resolve anything immediately
Week 5+
Ongoing Optimization and Support
- Continued refinement based on real-world usage and team feedback
- Advanced feature adoption guidance (Client App, AI tools, reporting, and more)
- 2-week dedicated support window post-launch
- 4-week backup retention of your legacy data for peace of mind
Unlimited training sessions so you can bring on new hires anytime
Dedicated Migration Engineer
A single point of contact from kickoff to go-live and beyond. No support ticket roulette.
Hypercare Support
Elevated monitoring and rapid response during your most critical transition days.
Minimal Disruption
Most firms experience only 2 business days of downtime. Your clients won't notice a thing.
Enterprise Security
Bank-grade encryption and full privacy compliance throughout the migration and beyond.
Your Data, Always Protected
Your legacy data is backed up for 4 weeks, support continues for 2 weeks post-launch, and training is unlimited.
Proven Track Record
Successful migrations from every major immigration platform, trusted by 3,500+ law professionals nationwide.